Published on: April 1, 2019

Caterers, equipment distributors and engineers will now have until 5pm to place orders through the Lincat website for next-day delivery, providing a quicker, improved service for its customers.

By extending the previous 3pm cut-off time, Lincat now delivers one of the industry’s fastest next-day turnaround times for catering equipment and spares purchases.

The move follows the recent launch of Lincat’s new website, which streamlines the purchasing process for distribution partners and end users. The new website enables caterers to compare and choose equipment, access detailed technical product information and buy spare parts online, in what is a first for the commercial kitchen sector.

Distributors have access to a dedicated portal on the website, which allows them to build project baskets, access live stock updates and make swift purchases using a ‘fast order’ function. Complex shipping arrangements can be accommodated online too, and dealers can view and duplicate previous orders, check statements, download their own version of the price list with tailored discounts, and view and download invoices, making the management of purchases quick and easy.

Helen Applewhite, Marketing Manager at Lincat, commented:

“We’re passionate about delivering what our customers want and need in order for them to create great food. The key focus of our new website is to make life easier for our customers and speed is a priority, in terms of sourcing information on equipment, purchasing it and delivery. That’s why we reviewed our courier services and tightened our turnaround times for online sales.

“Our new 5pm delivery cut-off will benefit caterers, equipment distributors and engineers. Items from our stock of over 5,000 products and 3,000 spare parts can be delivered the next day, minimising downtime for caterers and allowing them to hit the ground running. This extended period, coupled with our pre-10am and pre-12pm delivery options, means dealers can order by 5pm and their customers be using their equipment for lunchtime service the following day.”