

Challenges
Baobab Cafe faced operational challenges due to inefficient kitchen equipment, relying on slow griddles and panini presses, which led to longer wait times and limited efficiency as customer demand grew.
Benefits
- Supports allergen-friendly meal preparation, allowing Baobab Café to serve a wider range of customers efficiently.
- Reduces food prep time by replacing slow griddles and panini presses, minimising wait times.
- Streamlines kitchen operations for improved efficiency.
- Customisable settings ensure precision cooking and consistently high-quality meals.
- Automation frees up staff to focus on customer service, enhancing the overall experience.
- Faster service and consistently great food strengthen customer loyalty.
- Improved energy efficiency supports sustainability.
- Boosts overall efficiency, customer satisfaction, and long-term success
Baobab Café, a popular venue in Loughborough since 2000, has long been a community favourite. In 2023, sisters Meera and Chet became its third owners, bringing fresh energy and a strong focus on allergen-friendly menus. As the café grew busier, inefficiencies in the kitchen became evident, with slow griddles and panini presses causing longer wait times and disrupting workflow. To address these challenges, they turned to Lincat’s CiBO+, a high-speed oven designed to optimise efficiency and service.
Since introducing CiBO+, Baobab Café has experienced a remarkable transformation. The system has significantly reduced food preparation times by replacing outdated equipment, allowing for faster service and a smoother kitchen operation. With customisable settings ensuring precision cooking, every dish is consistently high-quality, enhancing both efficiency and customer satisfaction. The automation provided by CiBO+ has freed up staff to focus on service, creating a more welcoming experience for guests.
The benefits extend beyond speed and quality. CiBO+ supports allergen-friendly meal preparation, enabling Baobab Café to cater to a wider range of customers while maintaining efficiency. Its energy-efficient design reduces power consumption, supporting sustainability efforts and lowering operational costs. These improvements have strengthened customer loyalty, as faster service and consistently great food keep people coming back.
Meera and Chet credit CiBO+ with transforming their business, allowing them to focus on delivering exceptional food in a welcoming environment. With increased efficiency, improved cooking precision, and a better overall experience for customers, Baobab Café continues to thrive, proving that the right equipment can make all the difference.