All products sold in the UK and Ireland from 1st June 2013 are covered by a two-year on site parts and labour warranty. This means you have peace of mind whether you purchase the smallest Lynx 400 boiling top or a 40 grid combi steamer.
These terms are typically twice as good as the industry average, especially for light duty equipment. We are able to offer them because we have invested heavily, over many years, in new product research and development. We have one of the largest R&D departments in the industry and our new products are carefully designed for optimum performance and reliability, giving us absolute confidence in our entire product range.
Exceptions to our warranty terms include consumable items such as door seals, filters, bulbs, glass and LTX toaster elements, and failure due to customer misuse or a lack of maintenance. In addition where products are gas powered and have been installed into a mobile catering outlet, the company's obligation is limited to the free-of-charge supply of spare parts. A copy of our warranty terms can be viewed here. Spare parts are covered for 90 days.
Overseas sales are covered by a two-year parts only warranty, excluding spare parts and consumable items.
Please register your new Lincat product using the following form. This will help us to provide a prompt response in the event of any future service requirement.